How to Use USB Redirector Technician Edition for Remote USB Device Service
USB Redirector Technician Edition is a software designed for professionals who provide remote USB device maintenance services such as flashing, fixing or configuring smartphones, printers, modems, CNC controllers; or perform remote vehicle diagnostics and other services via USB adapter[^1^].
In this article, we will show you how to use this software to service USB devices over the Internet in a few simple steps.
Step 1: Download and install USB Redirector Technician Edition
You can download the trial version of USB Redirector Technician Edition from the official website[^2^]. The trial version allows you to service one customer at a time and up to five customers per day for 15 days. If you want to use the software without limitations, you need to purchase a license.
After installation, the program will display a unique technician ID. You will use this ID to connect with your customers.
Step 2: Deliver the Customer Module to your customers
The Customer Module is a small portable app that works on the customer's side and redirects their USB devices to you. You can find it inside the USB Redirector Technician Edition package or download it separately from the website[^2^].
You can deliver the Customer Module to your customers via download, e-mail or any other means. You can also order a customized Customer Module with your logo and technician ID integrated into the program, adding style to your service and simplifying communication with your customers.
Step 3: Launch Customer Module on the customer's computer
The customer must start the Customer Module on their computer and follow the instructions: enter your technician ID, click Connect button and wait until the connection is made, then attach their USB device into a USB port.
The Customer Module does not require installation and works through the cloud, providing highly optimized technology for hassle-free USB sharing over the Internet without the need for port forwarding or VPN. The program also uses TLS 1.3 security with end-to-end encryption to ensure safety of your data.
Step 4: Connect USB device in USB Redirector Technician Edition
Once the customer has connected to you, you will see their USB device in the list of available devices in USB Redirector Technician Edition. You can select the required device and connect it.
The redirected device will appear as if it was plugged directly into your computer. You can use any software or driver that works with this device on your computer. You can also disconnect or reconnect the device at any time.
USB Redirector Technician Edition is a powerful and easy-to-use tool for remote servicing of USB devices over the Internet. It supports a broad range of USB devices and provides secure and reliable connection. It also comes with a free Customer Module that can be distributed to your customers for convenient redirection of their devices.
If you are looking for a solution for remote USB device maintenance, you should definitely try USB Redirector Technician Edition. You can download it from the link below and start servicing your customers today! 29c81ba772